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Terms of Service

Effective Date: 09/09/25

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Welcome to BB Reeds & Music (“we,” “our,” “us”). By accessing or using our website, purchasing products, or booking services, you agree to these Terms of Service. Please read them carefully.

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1. General

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  • These Terms govern your use of BBReedsandMusic.com and any purchases or services obtained through it.

  • By using our website, you confirm that you are at least 18 years old or have permission from a parent/guardian.

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2. Products & Services

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  • We offer handcrafted oboe reeds, reed cane, double-reed accessories, learning resources, and tuition/workshops.

  • Product images are for illustrative purposes; actual items may vary slightly.

  • We reserve the right to modify, discontinue, or update products or services at any time.

 

 

3. Orders & Payment

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  • Orders can be placed via our website. Payment must be completed at the time of purchase.

  • We accept the payment methods displayed on the website at the time of checkout.

  • Prices include VAT where applicable.

 

 

4. Shipping & Delivery

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  • Shipping times are estimates; delays may occur due to circumstances beyond our control.

  • Risk of loss passes to the buyer upon delivery to the carrier.

  • You are responsible for providing accurate shipping information.

 

 

5. Refunds & Returns

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  • Please refer to our Refund Policy for details on returns, refunds, and exchanges.

  • By placing an order, you acknowledge that handcrafted products (such as reeds) may have minor variations.

 

 

6. Workshops & Tuition

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  • Booking a workshop or lesson confirms your acceptance of any additional specific terms, including cancellations or rescheduling policies.

  • We reserve the right to cancel workshops for unforeseen reasons, with notification and alternative arrangements offered where possible.

 

 

7. Intellectual Property

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  • All content on the website, including text, images, and logos, is owned by BB Reeds & Music or used with permission.

  • You may not reproduce, distribute, or use our content for commercial purposes without written consent.

 

 

8. Limitation of Liability

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  • BB Reeds & Music is not liable for any indirect, incidental, or consequential losses arising from use of our website, products, or services.

  • We strive to provide accurate information but do not guarantee the completeness or suitability of content for your needs.

 

 

9. Privacy

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  • Your personal data is handled according to our Privacy Policy, which you can access [here].

 

 

10. Changes to Terms

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  • We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Continued use of the site constitutes acceptance of updated terms.

 

 

11. Governing Law

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  • These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England.

 

 

12. Contact Us

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For questions about these Terms or our services, contact:

BB Reeds & Music
Email: info@bbreedsandmusic.com

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