Effective Date: 09/09/25

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BB Reeds & Music (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, make purchases, sign up for communications, or use our services.

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1. Information We Collect

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We may collect the following types of personal data:

• Contact Information: name, email address, phone number, postal address

• Account Information: login credentials if you create an account

• Payment Information: credit/debit card details processed via our payment provider

• Order & Purchase Details: items purchased, delivery information

• Website Usage Data: IP address, browser type, pages visited, and other analytics collected via cookies and Wix Analytics

• Communication Data: emails or messages you send us

 

 

2. How We Use Your Information

 

Your information is used to:

• Process and fulfil orders, including delivery

• Respond to enquiries or requests

• Provide information about products, services, and promotions (only if you opt-in)

• Improve our website, services, and customer experience

• Comply with legal obligations

 

 

3. Sharing Your Information

 

We do not sell your personal data. We may share your information with:

• Service Providers: payment processors, delivery companies, and website hosting services

• Legal Requirements: where necessary to comply with laws or protect rights

 

 

4. Cookies & Tracking

 

Our website uses cookies to improve user experience, analyse traffic, and for marketing purposes. You can manage cookie preferences in your browser settings.

• Essential cookies: required for website functionality

• Analytics cookies: help us understand website usage

• Marketing cookies: used only if you opt in

 

 

5. Data Retention

 

We keep your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

 

 

6. Your Rights

 

You have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Withdraw consent to communications at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at info@bbreedsandmusic.com.

 

 

7. Security

 

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

 

 

8. Third-Party Links

 

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

 

 

9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

 

10. Contact Us

 

If you have any questions about this Privacy Policy, please contact us at info@bbreedsandmusic.com.